• The Importance of Asking Better Questions In Your Business

    You might have heard the famous saying that “nothing is impossible“. When working towards your desired outcomes, it is always important not to take anything at face value. There is always a way around issues in every situation. Consider this situation: You have broken your foot a few weeks before…

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  • How To Make Your Quotes Stand Out

    People tend to seek multiple quotes before they make a decision on who they are going to use, especially with higher-priced jobs and items. So, when you are giving your customers a quote, you should bear in mind that your quote is probably not the only quote they have received.…

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  • Work Smart

    Where Are You Working Hard, Instead of Smart, In Your Business?

    Are there areas of your business where you are working harder instead of smarter? Working hard is one of the keys to success but only if you work hard on the right things. Here are four things for you to consider to help you work smarter in your business so…

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  • Learn the lesson

    How You Can Move Your Business Forward by Learning the Lesson

    Have you ever been in the place where the same mistakes or situations keep happening in your business no matter how you attempt to solve it? These repetitive problems can frustrate you, and even your team. It can possibly frustrate your customers too. No matter where you are in your…

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  • When Is It The Right Time To Hire Your Next Employee For Your Business?

    Have you ever felt like you needed to hire another employee for your business, but are unsure if you are able to financially sustain that commitment?  Here are some simple things to consider when you are making a decision on when to hire your next employee: 1) Work out how many extra sales it will take to cover the wage…

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  • The Importance of Asking Questions In Your Business

    Have you ever wanted some advice on a situation but someone just marched in with a solution even when they did not have enough information about what is exactly going on? There are a lot of facets relating to your business that involve yourself as a business owner, your customers…

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  • How To Effectively Follow-Up Your Customer Enquiries

    How well are you following up with your customer enquiries? Are they followed-up in a timely and professional manner? How you do things in your business sets the tone and pace for your customers. The way you are responding to the enquiries from your existing and potential customers says a…

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  • Are You Treating Working On Your Business As A Luxury or Necessity?

    Many small business owners seem to think that working on your business is a luxury. Working on your business is not a luxury; it is a need. If you choose to go into business for yourself, then you must work on your business. So let’s explore the difference between working…

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  • How To Effectively Conduct Staff Performance Reviews

    Are you frustrated that your staff members are not performing as well as they should? If so, when was the last time you actually conducted performance reviews of your staff? It is essential as a small business owner that you review your staff performance regularly and effectively to maintain productivity…

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  • The Importance of Consistently Letting Your Customers Know About Your Products or Services

    The last thing you would want to hear as a business owner is when one of your customers says that they have bought something that you sell… from somewhere or someone else. You would probably wonder why they did not buy a particular product or service from you, and if…

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  • What do you do when things seem hopeless in your business?

    What do you do when everything in your business looks hopeless? Have you ever felt at one point that you could not find the solution that you needed to get you out of a bad place in your business? If you have not, chances are as a small business owner…

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  • Why You Should Stop Blaming People When Things Go Wrong In Your Business

    Have you encountered the same problems over and over again in your business? There could potentially be something wrong with your systems (or the lack of).   Sometimes, when a problem comes up in a business, the first reaction can be to blame the person. And when we do this,…

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